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Discounts & Manager Approvals

Apply discounts at item or order level, with manager approval required above a configured threshold.

Item-Level Discount

On any cart item, enter a percentage in the discount field (tag icon). The line total updates immediately.

Order-Level Discount

In the totals section, enter an order discount % to apply across the entire cart subtotal.

Manager Approval

If the effective discount exceeds the configured maximum (default 20%):

  1. The Charge button changes to Approve Discount (X%)
  2. Clicking it opens the approval dialog
  3. A manager enters their email and password
  4. On success, the sale proceeds normally

Set the maximum discount % in Settings → Company → POS → Max Discount %. Only Admin, Super Admin, and Manager roles can approve.