Attach customers to sales for loyalty tracking and personalised receipts.

Selecting a Customer

1. Click the customer selector at the top of the cart panel
2. Type a name or phone number to search
3. Select from results — loyalty balance loads automatically
4. Click X to remove and revert to Walk-in Customer

Loyalty Points

When loyalty is enabled in POS Settings:

• Points are earned automatically on every sale (configured points per GHS)
• Customer tier (Bronze → Silver → Gold → Platinum) updates based on total points
• Click Redeem in the loyalty panel to apply points as a discount
• Points earned on the current sale are shown on the receipt

Loyalty Tiers

• Bronze: 0 – 999 points
• Silver: 1,000 – 4,999 points
• Gold: 5,000 – 9,999 points
• Platinum: 10,000+ points