If your trial balance shows debits ≠ credits, the AI agent can diagnose and fix the issue automatically.
Using the AI Agent
- Open the AI Agent (green sparkle button, bottom-right)
- Type: "Balance my books" or "Fix trial balance"
- Confirm when prompted
- The agent automatically performs all steps:
- Removes duplicate GL entries
- Removes orphaned entries (missing journal entries)
- Removes zero-amount entries
- Fixes unbalanced journal entries (posts corrections)
- Recalculates all account balances from GL
- Posts a final balancing entry if needed (≤ 500)
- Verifies the trial balance
- Agent reports results with what was fixed
Common Causes
- POS sales that failed to post journal entries
- Floating-point rounding from multi-item transactions
- Manually edited account balances without GL entries
- Voided transactions that didn't fully reverse
Manual Approach
- Go to Reports → Trial Balance to see the difference
- Ask AI: "Diagnose imbalance" to find culprit accounts
- Ask AI: "Check all account discrepancies" for detailed GL vs TB comparison
- Create a manual correcting journal entry for identified differences